Volcorp Like Never Before

Marketing & Communications

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GIVE YOUR MEMBERS THE WEBSITE THEY DESERVE.

Our team of experts focuses only on the credit union industry and provides expertise in website design and hosting for nearly 400 credit union and CUSO clients. When you put your credit union's website in the hands of our talented design and development, we will provide a clean, responsive, modern design that is customized to your needs and complies with the Americans with Disabilities Act (ADA) accessibility requirements.

Your book will be judged by its cover.

Have you ever tried looking up the menu to your favorite local restaurant on your smartphone or tablet and found their website to be difficult to navigate? You can't find any of the prices, it's only showing you the appetizers for some weird reason, or at the very least it's just not aesthetically pleasing?

A poorly designed website is a frustrating experience. Combine that with the knowledge that your website will be the first place prospective members will visit to decide whether to do business with you, and that their expectations are high. Your website is your brand, and in the end, they will judge a book by its cover.

Technology Solutions from CU Solutions Group® will build custom solutions that merge smart design and your credit union's brand into one stunning website that can be viewed on desktops as well as mobile devices, plus provide a safe and secure network to host it on.Website Design

Ensure your website shines for everyone.

Your credit union's website is its largest and most visible communication tool, so it's imperative that it presents consistently across all devices and all operating systems. Because when people visit your website to research mortgage and auto loan rates, their base-level expectation is a clean, professional and user-friendly browsing experience to even be considered.

That's why it's more important than ever to create a strong and engaging digital presence that is optimized for the devices and technology your members rely on throughout their daily lives. But the importance goes beyond optimized visibility. With more and more financial institutions being sued for accessibility violations related to the ADA, ensuring your website is ADA-ready is critical to protecting your credit union. The full extent of ADA rules won't even be released until next year, but demands for accessibility have already been issued by the Department of Justice.

If you're not certain that your credit union's website is compatible with accessibility software and hardware for the disabled, now is the time to act!

With something this important, you need to turn to the industry experts: Technology Solutions.

What sets web design from CU Solutions Group apart?

CU Solutions Group has been the trusted leader in website design and hosting for credit unions for more than 20 years. We offer both turnkey, template-based websites and custom-designed websites that include clean and modern aesthetics, intuitive navigation and pathways designed to lead users to key credit union products and services — translated to any device.

Not only do you need a beautifully functioning website, but you'll also need someplace safe to host it. We manage credit unions' servers and networks and provide the software, security, support, bandwidth and speed necessary for hosting a user-friendly website.

KEY FEATURES:

  • Responsive design
  • ADA-compliance preparation
  • User-friendly site navigation
  • Stunning images and graphics
  • Dependable hosting services on any device

Whether you are looking for a budget-friendly, template-based website or a completely customized solution, CU Solutions Group has the resources and talent to help.


 

memberxp       cusg

Member Experience. Your Credit Union's Only Brand Differentiator.

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform.

MemberXP is made to measure the touchpoints of every member experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys.


 

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Campaign Like Never Before. Drive Membership Growth.

Empower your marketing team: 

Multi-channel Marketing, Boost Reach & Speed

  • Maximize the effectiveness of your marketing campaigns (1:1 and 1:Many Texting) with your preferred marketing tools
  • Enhance your search engine visibility [SEO] by collecting positive reviews for Google ranking from satisfied members via text
  • Position yourself as a trusted financial partner by sending educational and awareness campaigns at scale while maintaining compliance

Include Actionable Items, Boost Appointment Booking

  • Drive conversions by including appointment booking links for in-branch or virtual meetings directly into your marketing campaigns
  • Offer members the option to engage/ kick start conversations on the same thread as they received the marketing communication
  • Drive engagement by attaching relevant documents, images, surveys, and links in your marketing campaigns in a secure & private manner

Personalize Interactions, Improve Conversion

  • Create targeted marketing messaging that will resonate with specific segments of your member base based on AI-powered conversational insights
  • Personalize interaction with interested parties by connecting on the channel of their choice and add/ switch to another channel as needed
  • Put your best foot forward and connect prospects with the most qualified experts across departments and teams with advanced Skill Based Routing